Privacy Policy

1. Information We Collect

When you book a Dome-A-Date experience, we collect the following information:

• Personal Information: Name, email address, phone number
• Booking Information: Date, time, location address for setup
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Communication Records: Emails, text reminders, and customer service interactions
• Website Usage: IP address, browser type, pages visited, time spent on site

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your booking reservations
• Send booking confirmations and reminders
• Communicate about your experience and any necessary updates
• Process payments and manage refunds when applicable
• Improve our services and customer experience
• Send promotional emails (you may opt-out at any time)
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect information:

• Calendly: Scheduling platform for booking appointments
• Stripe: Secure payment processing
• Email Service Provider: For sending booking confirmations and communications

Each service has its own privacy policy governing how they handle your data. We recommend reviewing their policies.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking information is typically retained for 2 years for business records.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

To exercise any of these rights, please contact us at the information provided below.

7. Cookies

Our website uses cookies to improve user experience and track website analytics. Cookies are small text files stored on your device. You can disable cookies through your browser settings, but this may affect website functionality.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Dome-A-Date
Fayetteville, AR
Email: info@domeadate.com
Phone: 479-310-0043

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